Work Preference
Summary
Overview
Work History
Education
Skills
Attributes
Timeline
Generic
EMMANUEL ARTHUR
Open To Work

EMMANUEL ARTHUR

Data Analyst
Pardubice,532

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Logistic TechnicianLoan Compliance OfficerCustomer Service RepresentativeData Analyst

Work Type

Full Time

Location Preference

Hybrid
Location: Pardubice, 532, CZ
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureTeam Building / Company RetreatsHealthcare benefits

Summary

I am a highly oriented and analytical administrative and compliance officer with over eight years of experience in corporate policy adherence and implementation, delivering excellent customer support services. I have a strong background in administrative support services. I have strong communication and interpersonal skills capable of working with cross-functional teams and external stakeholders to resolve compliance issues efficiently. I am proficient in English and quickly adapt to multicultural environments.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Logistic Technician

Professional Parcel Logistics s.r.o.
07.2023 - 01.2025
  • Coordinated timely shipments to ensure efficient delivery processes.
  • Managed inventory control using advanced tracking systems.
  • Oversaw daily logistics tasks, ensuring compliance to company standards.
  • Sorting and parking packages based on customer orders and preparing them for shipment according to company standards.
  • Streamlined logistics operations to enhance workflow efficiency.

Loan Compliance Officer

Teachers Fund Ltd.
09.2014 - 10.2021
  • Reviewing loan documentation to ensure they meet the required standards before recommending to loan officers for approval.
  • Conducted comprehensive audits to identify and mitigate compliance risks.
  • Reviewed and updated compliance documentation to reflect current laws and practices.
  • Led investigations into compliance violations, ensuring thorough resolution protocols were followed.
  • Developed and implemented compliance policies to align with regulatory standards.
  • Providing training to loan officers and educating customers on current regulatory policies from the Bank of Ghana.
  • Ensure timely and accurate preparation and submission of monthly regulatory reports to the Credit Manager.

Customer Service Representative

Northern Settlement Service
Newcastle, Australia
01.2013 - 02.2021
  • Responding to customer inquiries by providing helpful information to address their questions and concerns on the phone, through emails and chats.
  • Resolved customer inquiries efficiently, ensuring high satisfaction rates.
  • Assist customers by explaining Northern Settlement's services to them and helping them make appropriate choices.
  • Identify when issues need to be escalated to higher management or the appropriate department for the necessary action.
  • I liaise with other departments when needed to have customers' issues resolved.
  • Analyzed customer feedback to identify trends and recommend actionable solutions.

Education

Business Administration -

Kwame Nkrumah University of Science and Administration
Ghana
01-2014

Master’s - leadership and management

University of Newcastle
Australia
01-2014

Skills

  • Microsoft office suite
  • SQL
  • Internet search

Attributes

  • Good people skills
  • Good Communication
  • Proficiency in English Language
  • Problem-solving
  • Ability to multi-task
  • Ability to work effectively in teams.

Timeline

Logistic Technician

Professional Parcel Logistics s.r.o.
07.2023 - 01.2025

Loan Compliance Officer

Teachers Fund Ltd.
09.2014 - 10.2021

Customer Service Representative

Northern Settlement Service
01.2013 - 02.2021

Business Administration -

Kwame Nkrumah University of Science and Administration

Master’s - leadership and management

University of Newcastle
EMMANUEL ARTHURData Analyst