ELSAYED ABD El DAYEM

Strategically manage a portfolio of accounts while actively building and maintaining a strong sales pipeline.

Demonstrate a proactive approach by identifying and initiating new partner opportunities, driving process improvements, and collaborating effectively across cross-functional teams.

Anticipate client needs through trend analysis and market insights to uncover opportunities that strengthen and expand partnerships.

Adopt a proactive mindset by consistently suggesting innovative campaigns and operational enhancements while fostering teamwork across departments.

Metrics-driven with a strong focus on achieving sales targets, tracking engagement metrics, supporting growth initiatives, and maximizing share of wallet (SOW).

• Negotiated high-value contracts to secure long-term business stability.
• Drove digital transformation within the organisation, resulting in improved productivity.

• Working with hotel partner customers to understand needs and provide gold standard service, Tier II training experience with finance,Pac training.
• Managed customer relations and customer service through daily communication and interaction.

Leading of the group of trainers . Planning the work schedules. Target achieving -
High business for the club . Knowledge about swimming
pool maintenance. Organization of local and international competitions,
experience with accreditation and results, Marketing for swimming Academy .Daily
operation of the facility , Payroll.

Experience with massage and treatments of spa patients .Guest oriented attitude ,
goal achieving.
Pool supervisor.

Reception work with Amadeus Hogatex www.vi-hotels.com (small hotel with excellent
location and very high occupancy throughout the year) team work , invoicing ,
concierge , reservation from E-commerce channels.

providing high work quality with different kind of massage and wellness .
Reservation system for treatment and invoicing .

Work with Opera system, inserting reservations, checking in the guests,managing
of the requests of Priority Club members, invoicing, concierge services

Ensuring the guest holidays to be comfortable, Arrival pick- ups ( from/to) airport ,
Assisting with accommodation in the hotel , reserving trips , Accompanying groups +
follow for trips , billing with hotels.

Trainer and swimming teaching and life guard ,physiotherapy.