Eliška Malachovová
Brno
Summary
I am a passionate individual who gives 100% and beyond to work I find meaningful and enjoyable, such as teaching. I like problem solving and analyzing tough situations and preferably work on the solution alongside others.
In spare time I enjoy reading or listening to books, creative writing and creating content or activities for others to enjoy.
Overview
2
2
years of professional experience
Work History
Private English Tutor
Masarykova Univerzita
09.2022 - 01.2024
- During my studies, I was part of a mandatory tutoring programs for students from socially disadvantaged families. Lessons were conducted 121 where I was able to fully focus on my tutee and their needs each lesson that lasted in between an hour or two. Despite this being a mandatory part of my studies, I enjoyed teaching and helping my students to improve their language proficiency.
Order Processing Specialist
Kiwi.com
08.2022 - Current
- Processed and handled customer complaints, answering questions, and providing alternative solutions.
- Proactively identified opportunities for process improvement within the department, leading to more efficient workflows.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
- Utilized customer service software to accurately enter customer data, process orders and update customer records.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Bachelor - English Language in Education
Masarykova Univerzita
Brno11.2024
Skills
- Communication
- Adaptability
- Fast learner
- Problem-Solving
- MS Office
- Attention to Detail
- Ability to work in team
Hobbies
- Creative writing
- Streaming content
- Language learning
- Puzzle solving and creating
- Geo caching
Languages
Czech
Native language
English
Advanced
C1
Timeline
Private English Tutor
Masarykova Univerzita
09.2022 - 01.2024
Order Processing Specialist
Kiwi.com
08.2022 - Current
Bachelor - English Language in Education
Masarykova Univerzita
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