Yoga
ELIF CHALIL OGLOU
Prague,10
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
10
10
Languages
Work History
Commercial Sales Account Manager
Hewlett Packard Enterprise
11.2021 - Current
- I am an experienced salesperson with a proven track record of success in meeting and exceeding sales targets.
- I possess excellent communication and interpersonal skills, and have a strong aptitude for understanding customer needs and developing creative solutions.
- Ability to think outside the box and build relationships with customers has enabled me to consistently deliver superior results and maximize revenue.
- Achievement of quotas based on annual and quarterly targets.
- Being responsible over 150 account.
- Addressing customer needs with trusted advisor approach and solving customers’ problems with appropriate solutions.
- Creating safe and professional environment for customers.
- Generating new leads and following them until closed
- To understand the real needs of customers, using challenger methodology skills and convince customers.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Developed customized account plans for clients to help them achieve their business goals.
Sales Support Specialist
Hewlett Packard Enterprise
10.2018 - 11.2021
- As being the main contact, provide contact between distributors/partners and salespeople.
- Provide all kinds of support to salespeople.
- Deal with assigned accounts and partners.
- To support pricing for unattended customers and partners' opportunities.
- Talk with customers in cases of conflict issues.
- Responsible for generating new leads and following up on ongoing projects of unattended customers and partners.
- Create a pipeline of customer activities.
- As being the main contact, approving all Hewlett Packard’s resellers and distributors to follow a sales project.
- Involving marketing related operations to sustain Hewlett Packard’s yearly events.
- Assist account managers by using sales tools and processes to facilitate sales to company.
- Implement specified changes to data, content and systems to improve data quality, operational efficiency and effectiveness.
- Boosted sales performance by providing timely and efficient support to the sales team.
- Assisted in achieving better pipeline management while increasing conversion rates using effective CRM updates.
- Contributed to the achievement of sales targets by assisting in lead generation and prospecting activities.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
Education
Bachelor Degree - Economics and Business Administration
Istanbul University
09.2014 - 05.2018
High School - undefined
Korkmaz Yigit High School
09.2010 - 05.2014
Skills
Account Management
undefinedPersonal Information
- Citizenship: Greek Citizen
- Date of Birth: 03/09/96
- Marital Status: Single
Interests
Travelling
Healthy Life Style
Technological developments
Timeline
Commercial Sales Account Manager
Hewlett Packard Enterprise
11.2021 - Current
Sales Support Specialist
Hewlett Packard Enterprise
10.2018 - 11.2021
Bachelor Degree - Economics and Business Administration
Istanbul University
09.2014 - 05.2018
High School - undefined
Korkmaz Yigit High School
09.2010 - 05.2014
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