Duc Huy Nguyen
Prague
Summary
I am a college student who is finishing his 3rd year of marketing communications Bachelor's degree studies. I always wanted to work with people or in a group.
I am creative, hard working, communicative and I like to come up with new ideas, that might help. I believe I have a friendly personality and I am not afraid to start a conversation. If there is one thing I hate, it is being behind compared to others.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Administrative Assistance
Neeco Global ICT Services
09.2023 - 06.2024
- Prioritized urgent orders based on customer needs while balancing overall workload for optimal efficiency within the team.
- Maintained accurate records of purchase orders, invoices, and other relevant documentation for easy retrieval and reference.
- Coordinated with multiple departments such as sales, procurement, finance, logistics to streamline ordering processes while maintaining a high level of customer service standards.
- Reduced errors in customer orders by meticulously reviewing and verifying order details before submission.
- Enhanced client satisfaction by effectively resolving order discrepancies and addressing any concerns with prompt communication.
Head Waiter
Sushi Oishi, OMG Restaurant, Chiaki Restaurant
06.2022 - 12.2022
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Trained staff members
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised server staff and simultaneously served personal section of tables.
Sales Assistant
Represent S.r.o
11.2021 - 01.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
No Degree - Marketing Communications
The University of Finance And Administration
Prague, Czechia 04.2001 -
Skills
Cross-Functional Teamwork
Timeline
Administrative Assistance
Neeco Global ICT Services
09.2023 - 06.2024
Head Waiter
Sushi Oishi, OMG Restaurant, Chiaki Restaurant
06.2022 - 12.2022
Sales Assistant
Represent S.r.o
11.2021 - 01.2022
No Degree - Marketing Communications
The University of Finance And Administration
04.2001 -
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