Summary
Overview
Education
Skills
Timeline
Generic
Dmytro Piatnytsia

Dmytro Piatnytsia

Technical Support Manager
Praha

Summary

Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call.

Overview

12
12
years of post-secondary education
1
1
Language

Education

Master of Science - Software Engineering

Kharkiv National Automobile And Road Construction
Kharkiv,Ukraine
09.2021 - Current

High School Diploma -

Kharkiv Gymnasium No. 14
Kharkiv,Ukraine
09.2010 - 06.2021

Skills

Teamwork and Collaboration

Expert use of Microsoft Word - Excel -

Multitasking Abilities

Complaint resolution

Problem-Solving

Chat Help

Ability to identify difficulties and make decisions individually or by consensus

Ability to clearly define the problems encountered and identify the causes

Timeline

Master of Science - Software Engineering

Kharkiv National Automobile And Road Construction
09.2021 - Current

High School Diploma -

Kharkiv Gymnasium No. 14
09.2010 - 06.2021
Dmytro PiatnytsiaTechnical Support Manager