Dave Jan George Schipper

• Managed high-volume off-trade customer portfolios, engaging clients to resolve issues and strengthen relationships.
• Negotiated payment terms, rehabilitating accounts through effective communication and persuasion.
• Collaborated with sales teams to drive revenue growth while achieving performance targets.
• Qualified accounts based on risk analysis, ensuring efficient resource allocation.
• Led client negotiations, transforming disputes into collaborative outcomes using empathy and active listening.
• Established trust with stakeholders by identifying issues and implementing tailored recovery strategies.
• Achieved significant recovery rates, reducing provisions through persistent follow-up.
• Handled daily client interactions, qualifying account status and driving timely resolutions.

Freelance company. Worked for private clients as well as big and established companies in the harbour of Ritthem, Netherlands.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Successfully delivered on tasks within tight deadlines.
• Managed groups of 20 people.

Directed operations of recruitment agency, specialising in placing construction workers from Czech Republic to the Netherlands.

• Developed comprehensive job descriptions to attract high-calibre candidates.
• Enhanced employee retention rates through strategic placements.
• Leveraged social media platforms to effectively advertise vacancies, broadening candidate reach.
• Implemented fair recruitment practices to cultivate diverse and inclusive workforce.