Daniela Trujillo
Brno,Jihomoravský
Summary
International Relations student with experience in executive support, client-facing roles, and event/logistics coordination. Comfortable working in fast-paced environments, managing communications, and supporting senior leadership. Known for being organized, reliable, and detail-oriented, with strong interpersonal skills and a focus on delivering a high level of service.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Customer care representative with English
Notino
Brno, Jihomoravský
2025.11 - 2026.01
- Assisted English-speaking clients through e-mail and phone communication.
- Managed editing and responsibility for individual orders.
- Handled administrative tasks related to clients' orders, including payments, replacements, and liaising with suppliers and warehouses.
- Presented product information tailored to customers' preferences.
- Collaborated with the marketing department for translations and reviews.
Executive assistant
Maritur DMC
Cancun, Quintana Roo
2023.05 - 2024.01
- Composed and managed email correspondence on behalf of the CEO and Director of Sales.
- Provided executive support to senior leadership, including the CEO, CMO, CFO, Director of Sales, and regional sales directors (Cancún, Mexico City, Puerto Vallarta, Los Cabos, and Southwest USA).
- Developed corporate travel budgets, booked flights and accommodations, and tracked expenses using Excel and ERP systems.
- Maintained direct communication with VIP clients to ensure a high level of service and positive engagement.
- Coordinated internal and external meetings and events, including scheduling and logistics for VIP partners.
- Recorded accurate meeting minutes, capturing key decisions and action points.
- Handled confidential documents and financial information with discretion and integrity.
Groups Operator
Work Staff Solutions
Cancun, Quintana Roo
2023.08 - 2023.11
- Coordinated transportation logistics for VIP clients.
- Handled inbound and outbound arrangements for flights and transportation.
- Collaborated with operations teams for additional client needs.
- Monitored VIP events and managed restaurant billing, including reviewing and settling expenses on behalf of the company at luxury venues.
Education
Bachelor of Arts - Social Sciences
Masaryk University
Brno 2023.02 - 2026.11
Skills
- Attention to detail
- Booking and calendar management
- Staff expenses reviews
- Credit card transaction handling
- Excel, Word, Outlook, PowerPoint
- CRM database management
- MS Office Suite
- Public Relations
Languages
English
Fluent
Spanish
Native
Timeline
Customer care representative with English
Notino
2025.11 - 2026.01
Groups Operator
Work Staff Solutions
2023.08 - 2023.11
Executive assistant
Maritur DMC
2023.05 - 2024.01
Bachelor of Arts - Social Sciences
Masaryk University
2023.02 - 2026.11