Daniel Staněk
Teplice
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Senior Aplication support Specialist
DHL IT Services Costa Rica
03.2019 - 03.2024
- Second level support for all users
- Operating system: IBM Z/OS, Windows server
- Type of Applications: TMS apps LogisAir and Cargowise
Senior Aplication support Specialist
DHL Information Services Europe
03.2017 - 03.2019
- Second level support for all users
- Operating system: IBM Z/OS
- Type of Applications: LogisAir (DHL internal application for air transport)
Aplication support Specialist
DHL Information Services Europe
09.2016 - 03.2017
- Second level support for all users, Linux and MySQL server management
- Operating system: Linux Red Hat, MySQL
- Type of Applications: LogisAir (DHL internal application for air transport), RMT (internal application tool for logistic rates management)
IBM z/OS operator
DHL Information Services Europe
11.2008 - 09.2016
- First level support for all users, daily operations
- Hardware: IBM z10 Enterprise Class mainframe server
- Operating system: z/OS
- Type of Applications: LogisAir (DHL internal application for air transport)
PC support specialist, account admin
Tesco Stores a.s.
01.2005 - 08.2008
- User support for all applications on CZ central in Prague
- Active directory administration
- Network disc rights administration
- Network printers admin
- Blackberry device installations and administrations
- VPN Installations
- CDMA configurations
- Member of large system team, first contact for user (cca 1000 users)
- Helpdesk for all shops in CZ and SK
- Support of SW & HW
- Hardware: Dell PCs
- Operating system: WinXP and Win2k Workstations
- Type of Applications: Office 2000, XP and 2003, all internal apps (ex
- Blackberry, UNIX based business application, Microstation, Sharp Copy machine Network Scan, Prospace etc)
Specialist
Cesky Telecom a.s.
01.2004 - 01.2005
- Helpdesk specialist for internal users
- Hardware: IBM PC compatibles
- Operating system: Windows NT/95, WinXP Workstation, Win2k Server
IT specialist
Glaverbel Czech a.s.
01.1996 - 01.2003
- Company Overview: Czech Republic
- Member of large system team, first contact for user (cca 400 station’s)
- Managing of helpdesk
- User support for Win95, Win2k Workstation, Office 95 and 2000
- Instalation’s of system & hardware
- Member of emergency team for all system (incl
- UNIX and Win2k server’s)
- Czech Republic
- Hardware: IBM PC compatibles
- Operating system: Windows NT/95, DOS, Win2k Workstation, Win2k Server, UNIX, Open VMS, BackOffice
- Type of Applications: Office 95 and 2000, Frango 6, SAP, AutoCad, Stock system etc
NET Manager
Customs Office
01.1993 - 01.1996
- Company Overview: Cínovec
- Administration of Novell network and Foxpro database’s
- Solving any problem with hard- and soft-ware
- Developing search software
- Cínovec
- Hardware: IBM PC compatibles
- Operating system: Novell 3.11, Win 95, DOS
- Type of Applications: Office, Foxpro application for customs declaration’s
Education
High School Diploma -
Střední Průmyslová Škola Strojní
Teplice, CzechiaSkills
- Customer support
- Technical leadership
- Database administration
- Scripting languages
- Incident management
- Disaster recovery
- Application monitoring
- SQL report creation
- Ticket management
Timeline
Senior Aplication support Specialist
DHL IT Services Costa Rica
03.2019 - 03.2024
Senior Aplication support Specialist
DHL Information Services Europe
03.2017 - 03.2019
Aplication support Specialist
DHL Information Services Europe
09.2016 - 03.2017
IBM z/OS operator
DHL Information Services Europe
11.2008 - 09.2016
PC support specialist, account admin
Tesco Stores a.s.
01.2005 - 08.2008
Specialist
Cesky Telecom a.s.
01.2004 - 01.2005
IT specialist
Glaverbel Czech a.s.
01.1996 - 01.2003
NET Manager
Customs Office
01.1993 - 01.1996
High School Diploma -
Střední Průmyslová Škola Strojní
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