Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE
Timeline
Generic
CHRISTOPHER TRONEL

CHRISTOPHER TRONEL

Prague

Summary

Physiotherapist with international experience across sports, trauma, geriatric, and neurological rehabilitation. Skilled in evidence-based practice, functional movement analysis, and patient-centered care, with a strong focus on prevention and recovery. Currently enhancing communication and intercultural skills through customer service in the healthcare sector, and eager to bring this combined expertise back into a dynamic physiotherapy role.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Customer service specialist

Kenvue
06.2023 - Current
  • Supported healthcare-related customer inquiries with empathy and precision in French and English.
  • Monitored customer surveys and feedback to develop corrective actions for service-related issues.

Customer Service Specialist

Bluelink
08.2021 - 06.2023
  • Delivered premium multi-language customer service (French, English, Spanish), resolving complex requests with professionalism and cultural sensitivity.
  • Trained and mentored new team members, improving onboarding efficiency and service quality across the department.
  • Proactively reached out to clients to ensure a personalized approach, confirming their satisfaction and identifying additional needs.

Physiotherapist in a geriatric facility

Residencia Feixa Larga
05.2021 - 08.2021
  • Delivered individualized and group physiotherapy sessions for elderly patients, addressing musculoskeletal, neurological, and post-surgical rehabilitation needs.
  • Implemented mobility and balance programs to reduce fall risk and improve quality of life.
  • Collaborated with multidisciplinary healthcare teams to develop holistic patient care plans.

Sport physiotherapist

CNAB Barcelona
01.2020 - 08.2021
  • Worked with professional and Olympic-level athletes, including the Spanish Water Polo Olympic Team.
  • Developed and implemented injury prevention strategies, rehabilitation programs, and performance optimization plans.
  • Applied evidence-based techniques such as Dry needling, PNF, and manual therapy.
  • Utilized ultrasound imaging for diagnostic purposes to support accurate assessment and tailored treatment planning.

Physiotherapist

SomFisios
05.2020 - 05.2021
  • Provided in-home physiotherapy for patients with acute and chronic conditions.
  • Designed personalized rehabilitation programs to restore independence and functionality.
  • Focused on patient education to promote long-term self-management and adherence to therapy.

Physiotherapist Intern

Toni bové, DKV, Meditradepor, Bellvitge
01.2015 - 12.2019
  • Traumatology (9 months): Assisted with post-operative and musculoskeletal rehabilitation in clinical settings.
  • Sports Physiotherapy (3 months): Supported athletes in injury recovery and functional training programs.
  • Cardiorespiratory Physiotherapy (3 months): Guided patients through breathing and endurance rehabilitation techniques.
  • Neurology (2 months): Applied Bobath and Vojta methods in rehabilitation for neurological conditions such as stroke and cerebral palsy.

Education

Bachelor of Science - Physiotherapy

EUSES Barcelona - Universitat De Barcelona
01.2019

Master program - Sport science – Motor control

UFR STAPS Orsay
01.2015

Bachelor Degree - Sport science

UFR STAPS Montpellier
01.2014

Skills

  • Dynamic Neuromuscular Stabilization
  • Musculoskeletal rehabilitation
  • Functional movement analysis
  • Evidence-based practice
  • Vojta
  • Bobath
  • PNF
  • Manual Therapy
  • Sport Rehabilitation
  • Kinesiotaping
  • Postural re-education
  • Respiratory PT
  • Multilingual support
  • Microsoft Office
  • Salesforce
  • SAP

Certification

  • Kinesiotaping workshop, 2018
  • Shoulder relocation technique workshop, 2017
  • Category B auto

LANGUAGE

French: C2 Proficient
English: C2 Proficient
Spanish: C1 Advanced
Czech: A2 Elementary

Timeline

Senior Customer service specialist

Kenvue
06.2023 - Current

Customer Service Specialist

Bluelink
08.2021 - 06.2023

Physiotherapist in a geriatric facility

Residencia Feixa Larga
05.2021 - 08.2021

Physiotherapist

SomFisios
05.2020 - 05.2021

Sport physiotherapist

CNAB Barcelona
01.2020 - 08.2021

Physiotherapist Intern

Toni bové, DKV, Meditradepor, Bellvitge
01.2015 - 12.2019

Master program - Sport science – Motor control

UFR STAPS Orsay

Bachelor Degree - Sport science

UFR STAPS Montpellier

Bachelor of Science - Physiotherapy

EUSES Barcelona - Universitat De Barcelona

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CHRISTOPHER TRONEL