Energetic employee with good communication and organizational skills. Seeks to provide solutions to problems by applying extensive analytical knowledge. Takes on challenging new role harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service.
Overview
10
10
years of professional experience
Work history
Transportation specialist
Amazon Logistics
Prague, Czech Republic
11.2023 - Current
Provides accurate and timely support to Amazon stakeholders to ensure efficiency.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Applies critical thinking to analyze problems, evaluate solutions, and select the best decisions.
Displays energy, enthusiasm, and quickness to adapt to change in a fast-paced environment.
Provides exceptional support by proactively listening to customers concerns and answering questions.
Demonstrates respect, friendliness, and willingness to help wherever needed.
Consultant Supervisor
Innovation For Poverty Action
Ashanti Region/Greater Accra
06.2021 - 08.2022
Supervise all team leaders at the station and ensure that they are following all IPA protocols on the field.
Provide team leaders with contact information on each community
Track expenditure, back checking and editing activities of each team using tracking forms accurately and consistently and give daily updates to field manager.
Scrutinize completed work in-depth to discuss any errors with team members.
Interviewed 90 police personnel in the MTTD department of the Ghana police service about their professionalism, organizational culture and attitude towards work.
Observed the behavior and attitude of personnel in the MTTD department of the Ghana Police service on the road via a public transport.
Engaged the MTTD police personnel in an activity that aims to test for corruption in the service.
Research Assistant
Center for the Study of African Economies
Greater Accra Region
03.2020 - 05.2020
Interviewed 200 New Patriotic Party foot soldiers in Greater Accra Region on their contribution and impacts as foot soldiers during the general elections in Ghana
Interview respondents in rural communities in Ghana on the influence of Ghanaian traditional leaders on general elections
Find out from respondents whom they voted for and why they voted for them.
Research Assistant
International Cocoa Initiative
Accra
02.2018 - 11.2019
Interviewed 80 primary school pupils in 20 schools in the central region of Ghana on their experience with ICI school kits intervention
Interviewed parents and teachers of the beneficiaries of the ICI school kits on the changes in the attitude of the pupils towards school
Engaged with community leaders of progress made with child rights and protection in their communities.
Interview parents to test their knowledge, attitudes and practices on child labor issues in cocoa communities in Ghana.
Administrative Assistant
Innovation For Poverty Action
Greater Accra
08.2015 - 11.2016
Interviewed respondents on how to improve the living standards of Ghanaians.
Manage field logistics and finance.
Writing of weekly reports on the progress of the work
Liaise with IPA partner institutions (Sinapi Aba Savings and Loans) relationship officers to identify clients who qualify for loans.
Communicate with clients and screen them for the right loan product to apply for and provide them with excellent customer service.
Keep accurate data of clients for future reference.
Ensure all filing is done accurately and timely.
Education
Master of Arts - International Territorial Studies
Mendel University
Czech Republic
09.2022 -
Bachelor of Arts - Communication Studies (Public Relations and Advertisement)
Ghana Institute of Journalism
09.2015 - 05.2017
Higher National Diploma - Marketing and Advertising
Accra Technical Institute
09.2008 - 05.2011
Skills
Efficient communication
Calm under pressure
Customer support
Problem-solving
Cultural sensitivity
Computer skills
Fast learner
Attention to detail
Marketing
Field logistics management
Team building
Time consciousness
Conflict Resolution
Multitasking efficiency
Languages
English
Personal Information
Date of birth: 01/09/88
Nationality: Ghanaian
Affiliations
Podcast
Movies
Music
Exploring cities
References
References available upon request.
Timeline
Transportation specialist
Amazon Logistics
11.2023 - Current
Master of Arts - International Territorial Studies
Mendel University
09.2022 -
Consultant Supervisor
Innovation For Poverty Action
06.2021 - 08.2022
Research Assistant
Center for the Study of African Economies
03.2020 - 05.2020
Research Assistant
International Cocoa Initiative
02.2018 - 11.2019
Bachelor of Arts - Communication Studies (Public Relations and Advertisement)
Ghana Institute of Journalism
09.2015 - 05.2017
Administrative Assistant
Innovation For Poverty Action
08.2015 - 11.2016
Higher National Diploma - Marketing and Advertising