Bohdana Voronina
Barista
Prague
Summary
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Batista
Globus Café
Prague
04.2023 - Current
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Communion with people
Check-in Agent
International Airport Odessa
Odessa
10.2021 - 02.2022
- Gathered supporting documents to complete end-of-shift reporting and explain discrepancies.
- Handled ticket sales for concerts, sports games and theatrical performances.
- Sold Type tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Teacher
School
Donetsk Region
09.2020 - 06.2021
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Planned and implemented integrated lessons to meet national standards.
- Incorporated multiple types of teaching strategies into classroom.
Education
Bachelor - Teacher English And Ukraine Language
Horlivka Institute of Foreign Language
Bakhmut 09.2017 - 06.2021
Skills
Coffee machinery
undefinedTimeline
Batista
Globus Café
04.2023 - Current
Check-in Agent
International Airport Odessa
10.2021 - 02.2022
Teacher
School
09.2020 - 06.2021
Bachelor - Teacher English And Ukraine Language
Horlivka Institute of Foreign Language
09.2017 - 06.2021
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