BHAVYA SUBBAKRISHNAN
Prague,10
Summary
Highly skilled professional with over a decade of diverse experience in IKEA in the field of Business navigation, supply chain operations, quality compliance, supplier development, risk assessment across many stakeholders with a strong background in Industrial Engineering & Management, with capacities to leverage expertise in Quality management, business development, continuous process improvement, risk compliance, stakeholder mapping, people management with culture and values.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Developer
IKEA Purchasing Services, Prague
- Market Analyst: Conducted thorough market analysis to identify trends and consumer behavior and evaluated competitive landscape.
- Strategist: Collaborated with management to develop strategic plans aligned with company objectives; engaged in product lines with product development teams.
- Opportunity Scout: Identified and assessed new business opportunities like market expansion or new product lines and presented them to senior leadership for approval.
- Partnership and stakeholder Manager: Networked and cultivated relationships with external partners, suppliers, and stakeholders to establish mutually beneficial partnerships. Traveled across many countries for business.
- Project Leader: Managed projects from inception to completion, cost out initiatives, price developments, ensuring alignment to ensure efficient project execution and delivery of value.
- I have received good feedback from Project teams, Category Area manager Wood, Sourcing teams, Product Sourcing compliance team along with Matrix and central Europe management for my ethical, professional, matured and composed handling of situations.
Sr. Quality Specialist
IKEA Purchasing Services, Prague
- Vigilant Quality Surveillance: Regularly assessed product quality through meticulous testing and inspection; forecasted potential risks to product quality and swiftly addressed and resolved customer feedback and complaints regarding product quality.
- Unwavering Compliance and Standards Mastery: Ensured meticulous adherence to local and international standards, maintaining a steadfast stance in staying abreast of evolving quality standards and legislative changes.
- Pinnacle of Quality Enhancement: Identified and exploited opportunities for elevating product and process quality through enhancement initiatives and orchestrated seamless integration of quality considerations into cutting-edge product design and development.
- Supplier Excellency Cultivation: Nurtured partnerships with suppliers to enhance manufacturing processes and fostered collaboration, and delivered actionable performance feedback and improved supplier standards through comprehensive training on IKEA's quality standards.
- Documentation and Insightful Reporting: Maintained pristine quality documentation and meticulously curated records to ensure transparency and product performance.
- Synergistic Collaboration and Proactive Communication: Fostered synergistic collaboration across multifunctional teams, ensuring unwavering quality standards throughout the supply chain.
- Customer-Centric Quality Mastery: Championed a customer-centric approach to quality, consistently striving to exceed customer expectations and using customer feedback as a catalyst for driving continuous improvements in product quality.
- I have delivered a Microsoft Dynamics 365 remote assist solution and successfully installed the project with savings and benefits to many using the tools and methods for virtual visits.
Business Developer
IKEA Purchasing Services
03.2023 - Current
Senior Quality Specialist
IKEA Purchasing Services
02.2019 - 03.2023
Quality Specialist
IKEA Purchasing Services
12.2017 - 02.2019
Quality Reviewer
IKEA Purchasing Services
02.2016 - 12.2017
- Career Growth
Assistant Manager-Quality Management System
Larsen & Toubro Power
02.2015 - 02.2016
- Supported the Project Quality team by engaging in QM/QA/QC activities.
- Implemented QMS (ISO 9001:2008) within L&T S&L as a member of the Quality System team.
- Developed and facilitated the implementation of Departmental Activity Control Procedures across all functions.
- Reviewed project QA documentations such as SOP/DOP/PIP/PWP.
- Prepared Standard QA Programs, QA Plans, Guidelines, etc.
- Participated in various Process Improvement Groups including Good Practices, POC Meet, and COP.
- Conducted project-specific technical and process audits.
Lead Executive-Quality
Aricent, Bangalore
11.2010 - 10.2014
- Facilitated teams in project planning, tracking, and configuration management activities.
- Conducted training for employees at all levels on tools, processes, methods, and practices, including Agile Methodologies, in accordance with the company's QMS.
- Assisted project managers and team members in selecting appropriate development life cycle models and tailoring quality processes.
- Implemented defect prevention methodologies throughout different stages of projects.
- Assisted in the collection and analysis of process and product quality metrics.
- Monitored and tracked projects as an external entity, engaging in day-to-day activities and alerting senior management to potential risks and issues through reports.
- Conducted customer satisfaction surveys for projects.
- Developed and enhanced processes, templates, guidelines, checklists, and forms.
- Worked as Internal Quality Auditor, External Quality Audit Coordinator, and TL9000 Coordinator at Aricent Technologies.
- Audited and supported all project teams within a business unit monthly to ensure adherence to the Aricent Quality Management System.
- Participated in the Agile Centre of Excellence and contributed to various organization-level initiatives.
- Actively participated in customer program reviews at defined frequencies.
Lean Sigma Consultant
Gokaldas Exports Ltd.
02.2010 - 11.2010
Software Engineer
Infosys
09.2008 - 01.2010
Education
B.E. - Industrial Engineering & Management/Mechanical engineering
Sir M Visvesvaraya Institute of Technology
Skills
- QA & QC Resource Management
- Process and product improvement
- Supplier Inspection Procedures
- Business Operations & Revenue Growth
- Root Cause Analysis
- Performance tracking
- Strategic Planning
- Product Development & Project leader
- Project management
- Client Relationship Management
- Training and mentoring
- Performance goals
- Key decision making
- Networking strength
- Performance monitoring
- Cost management
- Performance metrics
- Proposal writing
- Opening and closing procedures
- Contract negotiation
- Teamwork and collaboration
- Teamwork
- Problem-solving
- Time management
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Team leadership
- Decision-making
- Relationship building
- Conflict resolution
- Continuous improvement
Certification
- IKEA Global super user for SAP
- IKEA Global solution owner for SAP
- Certified Quality Management System Auditor (International Register of Certificated Auditors)
- Certified Six Sigma Green Belt
- Certified Auditor & Assessor
- Certified ISO NOGO Auditor and Assessor
- Certified Children's School Readiness Auditor
- Certified Shining star program
- Trainer for Packing appendix
- Quality Toolbox Trainer for IKEA
- Quality Compliance Auditor for IKEA
- Supplier Review Data Base Trainer
- Software Quality Models: CMMI, ISO 9001, ISO 27001
- Security Model such as ISO:27001
- Global solution owner for Dynamics 365
LNGG
English
Czech (Learning)
Hindi & Kannada
Speaking 9 languages in India.
Hobbies and Interests
Kathak Dancer /Choreographer/Teacher - Indian classical, playing Beach Volleyball, playing Badminton
Accomplishments
- Supported improvement initiatives, Strong in assessing constructive feedback with suppliers and co workers in the organization to achieve the KPI's, Sharing good examples in category forums.
- Actively participating in and initiating the meetings with stakeholders in general, monitoring business development activities for effectiveness and making necessary adjustments
- Team player, Positive outlook, Positive approach with coworkers and suppliers
- Experienced in supplier's management, Project Management, Risk Management, Stakeholder management with expertise in Process and product life cycle
- Proficient in Agile ways of working with clear communication in project conception, accepting challenges, thinking through problem solving methods.
- Showcased capability in methodology development and process maturation utilizing both agile and traditional approaches. Strong background in requirements fostering customer collaboration, changing management and stakeholder mapping to ensure successful project outcomes.
Awards
- Received the prestigious Rajyapuraskar award in recognition of outstanding contributions and achievements, from President of India.
- Honored with the Rashtrapati Guide award, from president of India.
- Acknowledged with the Kudos for Quality Delivery award for consistently delivering high-quality results and exceeding performance expectations.
- Certified Mentor for Art and Culture with Indian Embassy Prague, Czech Republic
Timeline
Business Developer
IKEA Purchasing Services
03.2023 - Current
Senior Quality Specialist
IKEA Purchasing Services
02.2019 - 03.2023
Quality Specialist
IKEA Purchasing Services
12.2017 - 02.2019
Quality Reviewer
IKEA Purchasing Services
02.2016 - 12.2017
Assistant Manager-Quality Management System
Larsen & Toubro Power
02.2015 - 02.2016
Lead Executive-Quality
Aricent, Bangalore
11.2010 - 10.2014
Lean Sigma Consultant
Gokaldas Exports Ltd.
02.2010 - 11.2010
Software Engineer
Infosys
09.2008 - 01.2010
Business Developer
IKEA Purchasing Services, Prague
Sr. Quality Specialist
IKEA Purchasing Services, Prague
B.E. - Industrial Engineering & Management/Mechanical engineering
Sir M Visvesvaraya Institute of Technology
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