Bedrettin özdemir
Sales Specialist
Prague,10
Summary
Results-driven professional with experience in sales, customer service, and financial operations. Skilled in building and maintaining client relationships, resolving disputes, and optimizing business processes. Proven ability to handle account management, credit evaluations, and cash allocation with strong analytical and interpersonal skills. Fluent in Turkish and Kurdish, with professional working proficiency in English and a basic understanding of Czech.
Overview
11
11
years of professional experience
5
5
Certificates
4
4
Languages
Work History
Sales Specialist
Brokta SRO
06.2023 - Current
- Resolved customer issues promptly to enhance client satisfaction and close deals.
- Increased sales revenue by implementing effective strategies and maintaining strong relationships with clients.
- Managed customer accounts, ensuring timely communication and resolution of payment discrepancies.
Teacher
Ministry Of Education
07.2020 - 09.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Sales Specialist
Denizbank Emirates Bank
06.2014 - 07.2020
- Processed customer transactions and resolved disputes, ensuring seamless service.
- Educated clients on product benefits to meet their specific needs and preferences.
- Managed account receivables, handled credit evaluations, and generated strategic reports
Education
Master - Regoinal Studies and International Business
Metropolitan University
Skills
Account Reconciliation & Management
Certification
Marketing
Timeline
Sales Specialist
Brokta SRO
06.2023 - Current
Teacher
Ministry Of Education
07.2020 - 09.2023
Sales Specialist
Denizbank Emirates Bank
06.2014 - 07.2020
Master - Regoinal Studies and International Business
Metropolitan University
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