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With 11 years of experience I am the Assistant of your dreams. Efficient and adaptable administrative professional with experience in administrative roles and managing office operations. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.Proven record of accomplishment delivering exceptional support, fostering operational efficiency, and driving client satisfaction across dynamic industries.

With experience in the BPO industry for over 7 years, I have obtained a vast knowledge of the ins and outs of the industry. My experiences include customer service, live chat operator, sales rep, marketing virtual assistant, and more. Over the years I worked with global brands such as Adidas, Rue La La, Great Wolf Lodge, and Blushark Digital; to name a few. Of course, I was able to attain this from various POVs. I provide a high-energy attitude with the ability to adapt quickly to a high-paced environment. I bring a wide range of diversity regarding my qualifications, skills, and morals. The attitude I have toward customer and client success is what allows me to overshadow my peers, I will not stop or give up on any given client or customer until they're totally satisfied with the project or product/service I offered. Some of my most notable attributes are: - Very goal-driven and team-oriented. - Work well as a freelancer or in large groups. - Exceptional Customer service and phone etiquette. - Work well under pressure and always willing to do whatever it means to efficiently complete the task at hand. - Strong communication skills (written & verbal) - Great time management, and organization skills. - Warm, open personality, easily approachable. - Open to criticism - Willingness to learn and grow - Innovative, creative mindset with a passion for working with and helping people. Some of the skills I can offer are: - Recruiting - Talent Acquisition, Proactive & Reactive Candidate Sourcing, Candidate Interviewing, etc - Sales Rep - Understanding of sales metrics, reservation & booking, upselling technique - Customer Service - Understanding of SLA, High KPIs (CSAT, Customer Reviews, Product Knowledge, Empathy) - Live Chat Operation - Understanding of SLA, Multiple chat handling, 1 min customer response, correct hold procedures, custom template creation, etc. - Virtual Assistant - Meeting minutes, Expert knowledge of scheduling meetings and interviews, SEO knowledge, GMB analytics, Admin and secretarial duties, expert knowledge of MS office and Google Apps.

Organized and detail-oriented Chartered Accountant with a passion for problem solving and leadership and ready to help with diverse needs. Avid and eager learner, constantly striving to improve technical and communication skills and stay ahead of the latest developments in the industry. Thorough in Accounting, Auditing, and Taxation, helping to solve issues and accurate with calculations and transactions. Well acquainted with the evaluation and analysis of financial data and developing an understanding of the client to adapt audit approach accordingly. Meets job demands and deadlines through diligent work-ethic and dedication to quality. Seeking to leverage my expertise in a dynamic organization to contribute to its growth while enhancing my professional and interpersonal skills.

Dedicated and accomplished payroll management professional with extensive experience spanning over 17 years. Proven track record of success in leading and optimizing payroll operations for multinational organizations across diverse industries and regions. Skilled in team leadership, process improvement, Implementation of payroll and client relationship management. Proficient in Payroll Accounting, Time & Attendance, Labour Law of Specific region (APAC, ANZ, UK & Gulf), Committed to delivering excellence in payroll services and contributing to organizational success.

Barbora Petrejová

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Administrative Assistant

Employee in a Leisure Activities Club

Volunteer for Teaching Czech

Education

DiS. - Social Work

High School Diploma -

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Administrative Assistant

Employee in a Leisure Activities Club

Volunteer for Teaching Czech

DiS. - Social Work

High School Diploma -

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