BARBORA KURALOVÁ
Prague
Overview
2
2
Languages
1
1
Certification
15
15
years of professional experience
Work History
Division Sales Manager
AVON Cosmetics
01.2020 - 01.2026
- Leading, coaching and developing a team of Area Sales Managers.
- Responsibility for sales strategy, business planning, forecasting and Key Performance Indicator (KPI) reporting.
- Managing recruitment, onboarding and leadership development.
Area Sales Manager
AVON Cosmetics
01.2017 - 01.2020
- Managing sales network of approximately 65 Sales Leaders.
- Recruiting, training and coaching sales professionals.
- Increasing regional sales performance through coaching and KPI management.
Customer Service Team Supervisor
NN Insurance (formerly ING Insurance)
01.2014 - 01.2017
- Leading a customer service team and supporting employee development.
- Coaching and training members of the team in effective phone communication and upselling.
- Recruiting and onboarding new employees.
- Taking part in Customer Relationship Management (CRM) development and process improvement initiatives.
Policy Administration Specialist
NN Insurance (formerly ING Insurance)
01.2011 - 01.2014
- Maintaining policy administration processes.
- Preparing reports and supporting quality standards.
- Participating in PEGA ( PC system) implementation and training new employees.
Education
College of International Business
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Secondary School of Business, Services and Tourism
Skills
- Sales Leadership
- Business Development
- Team Leadership
- Coaching
- Recruitment
- KPI Management
- Forecasting
- Business Planning
- Performance Management
- Negotiation
- Presentation Skills
- Change Management
- Customer Relationship Management
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Outlook
- Canva
- CapCut
- ChatGPT
- Business Reporting & Analytics
Certification
- Professional Coaching Programme (CPCA certification in progress)
- International Leadership Academy
- Leadership Development Programmes
- Sales Negotiation & Strategic Selling
- Presentation & Communication Skills
LANGUAGES
Czech – Native
English – B1 (Intermediate)
KEY ACHIEVEMENTS
- More than 10 years of leadership and sales management experience.
- Led a team of 10 Area Sales Managers and supported a sales structure of up to 65 Sales Leaders.
- Selected for the International Leadership Academy representing the Czech Republic and Slovakia.
- Consistently led one of the top-performing sales divisions in the Czech Republic and Slovakia.
- Extensive experience in coaching, recruitment, talent development and change management.
- Strong background in forecasting, reporting, business planning and KPI management.
- Experienced in presenting business strategies, leading meetings and delivering training sessions.
ADDITIONAL INFORMATION
- Driving Licence: Category B – Active Driver
Timeline
Division Sales Manager
AVON Cosmetics
01.2020 - 01.2026
Area Sales Manager
AVON Cosmetics
01.2017 - 01.2020
Customer Service Team Supervisor
NN Insurance (formerly ING Insurance)
01.2014 - 01.2017
Policy Administration Specialist
NN Insurance (formerly ING Insurance)
01.2011 - 01.2014
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Secondary School of Business, Services and Tourism
College of International Business