Barbara Tutass

• Participation in a group-wide Corporate/ Investment Banking strategy 2035 project sponsored by RBI Board
• Responsible for the customer and network bank area, including market sounding and CX/UX focus groups

Corporate strategy and projects

Market studies as input for mid-term goal setting and planning

Corporate budgeting, forecasting and cost management

Corporate product management and development

Corporate processes

Digitalization and CEX/UX

• CZK 65 bln asset portfolio under management
• almost tripled the revenues and profit in 10 years
• changed the business model to improve the efficiency from single digit to 20+% ROE and increased CEX
• facilitated a culture of active sales management with focus on customer acquisition, up-sell and x-sell
• supervised the credit and quality of the customer portfolio and participated in the Credit Committee
• actively co-managed going concerned customers