Summary
Overview
Work History
Education
Skills
Animal rights, Editing Wikipedia, hiking, SUP
Timeline
Generic

Barbara Klen

Zagreb,21

Summary

Outgoing and efficient NGO, project and team management professional with solid background in coordination and operational management. Delivered measurable improvements in process efficiency and resource utilization, contributing to overall business objectives and initiating new projects. Known for effective teamwork and adaptability, consistently aligning efforts with dynamic operational needs. A collaborative team member who is capable of supporting colleagues.

Overview

20
20
years of professional experience

Work History

Regional Wikimedia CEE Hub coordinator

Wikimedia Polska
12.2022 - Current
  • Regular communication with approximately 30 Central and Easter European communities of Wikimedia volunteers, determining priority arias where hub and regional support can result in improvement of local circumstances.
  • Managements of the hub's support for the CEE communities and engaging with volunteers.
  • Development of hub operational policies and procedures, ensuring the work is realistic and supported by volunteers
  • Coordination of work with other Wikimedia hubs and Wikimedia Foundation as well as representing hun internationally.
  • Support communities/user groups in writing project/grant proposals, developing engagement strategies and engaging with volunteers
  • Managing team (2-5) and financial management of the hub
  • Holding workshops and speeches at meetings and conferences.

Executive Director

SPA – Society for Psychological Assistance
07.2020 - 12.2022
  • Overseeing the efficient operation of the organization, managing a team of eight employees and coordinating over fifteen projects.
  • Management of employee relations and administration of human resources processes, including recruitment, onboarding, and exit interviews.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Grant proposal development and project management, including coordination of EU, UNICEF, and EEA funded projects with multiple partners.
  • Establishing collaboration with partner organizations.



Program Development Manager

GTF-Initiative for Sustainable Growth
10.2019 - 06.2020
  • Management and planning of the development program i.e. programmes by which the organisation is achieving its strategic goals (sustainable community growth, employment and support for young people in career selection, soft skills training and encouraging entrepreneurship) and proposal writing
  • -Communication manager on an EEA/Norwegian project: responsible for all content on social networks (FB, Twitter, Instagram), project and organization websites, responsible for making all promotional and visibility materials.

Director

Euans consulting
11.2015 - 02.2019
  • Managing EU international projects (related to trade unions and rights of employees).
  • Policy analysis, networking, writing project reports, writing grant applications and client management.
  • During the merger of two banks I worked (1-year full time) as a member of a core project management team: coordination related to the work of 19 integration working streams, writing project reports, following progress, risk management (reporting directly to the COO of the OTP bank).
  • Managing EU funded international projects focused on trade unions and employee rights.
  • Conducting policy analysis, building professional networks.
  • Preparing project reports, developing grant proposals, and managing client relationships.
  • During a one-year full-time assignment, I served as a member of the core project management team overseeing the merger of two banking institutions. My responsibilities included coordinating activities across 19 integration work streams, preparing project documentation, monitoring progress, and implementing risk management strategies, with direct reporting to the Chief Operating Officer of OTP Bank.

Project manager

Regional Foundation for Local Development Zamah
11.2015 - 06.2017

Managing the EU IPA project "Developing Philanthropy Culture in Croatia". I was responsible for overall project management and administration, ensuring the successful execution and coordination of project activities. The primary objective of this project was to support companies, financial institutions, and educational institutions in the development of philanthropy-related activities. My role involved:

  • Working with companies and banks to develop corporate social responsibility programs that facilitate support for local communities.
  • I collaborated with schools to identify, develop, and manage long-term philanthropic initiatives within local communities.
  • Responsibilities included preparing project reports, coordinating activities with two banks, eleven companies, and forty schools, conducting research, organizing workshops for stakeholders, creating toolkits, and assigning tasks to project partners.

Consultant

Camino Consulting d.o.o.
05.2015 - 10.2015
  • Prpject poposal development (EU funds).
  • Preparation of research studies.
  • Management of national and international EU projects, and report writing.

Expert advisor

Ministry of Labour and Pensions System
12.2014 - 04.2015
  • Provided advisory and trnslation services related to the development of the operational program "Effective Human Resources," serving as the foundation for the utilization of EU funds allocated for human resources development in the Republic of Croatia for the period 2014-2020.
  • Grant allocation management.

Management Consultant and EU Project Manager

AAM Management Information Consulting
10.2010 - 06.2014
  • Coordinating and managing various projects, including the EU IPA Probation System Development, IPA Lifelong Career Guidance, and the EU Project Pipeline Preparation for the Ministry of Health.
  • Analyzing public policies, conducting research, preparing tenders, and developing lobbying strategies.
  • Writing comprehensive project proposals and reports, such as inception, interim, monthly, and final reports.
  • Recruiting key experts.
  • Organizing events while maintaining relationships with partner organizations, ministries, and subject matter experts.
  • Managed administrative and financial tasks associated with project activities.

Progam Coordinator

Humanity in Action Nederland
10.2009 - 10.2010
  • Coordinated the Active Citizenship Project for students, funded by the Dutch government, including participant selection of international university students, logistics management (hotel and transportation arrangements), and organization of a seminar week in Sarajevo (speaker selection and participant coordination).
  • Responsible for report writing, financial oversight, and administrative tasks.

Project coordinator

PINS
02.2009 - 10.2009
  • Coordination of the project "Sustainable Development of Rural Regions of Croatia – Towards EU LEADER" (funded by the Dutch MATRA Fund), including preparing reports and meeting minutes, providing translation services (Dutch, English, Croatian), organizing events, creating content for the project website, and managing project administration.

Intern and part-time employee

ICTY (UN) in The Hague, Anne Frank Foundation in Amsterdam, European Parliament in Brussels: Office of Eric Meyer
01.2005 - 01.2009

During my academic studies, I participated in various internships and fellowship programs. My primary responsibilities included conducting research, coordinating projects, organizing fact-finding missions to North Macedonia, providing translation support, and verifying information for accuracy.

Education

No Degree -

Mirakul
Croatia
07.2021

Master of Arts - European Studies - European Integration And EU Global Relations

University of Amsterdam
05.2008

Bachelor of Arts - European Studies - Minor: Law / Spanish Language

University of Amsterdam
06.2006

Skills

  • Croatian (native)
  • English language (C2)
  • Dutch (B2-C1)
  • Spanish (A2-B1)
  • Operational excellence
  • Team management

Animal rights, Editing Wikipedia, hiking, SUP

In my free time, this is what keeps me busy.

Timeline

Regional Wikimedia CEE Hub coordinator

Wikimedia Polska
12.2022 - Current

Executive Director

SPA – Society for Psychological Assistance
07.2020 - 12.2022

Program Development Manager

GTF-Initiative for Sustainable Growth
10.2019 - 06.2020

Director

Euans consulting
11.2015 - 02.2019

Project manager

Regional Foundation for Local Development Zamah
11.2015 - 06.2017

Consultant

Camino Consulting d.o.o.
05.2015 - 10.2015

Expert advisor

Ministry of Labour and Pensions System
12.2014 - 04.2015

Management Consultant and EU Project Manager

AAM Management Information Consulting
10.2010 - 06.2014

Progam Coordinator

Humanity in Action Nederland
10.2009 - 10.2010

Project coordinator

PINS
02.2009 - 10.2009

Intern and part-time employee

ICTY (UN) in The Hague, Anne Frank Foundation in Amsterdam, European Parliament in Brussels: Office of Eric Meyer
01.2005 - 01.2009

No Degree -

Mirakul

Master of Arts - European Studies - European Integration And EU Global Relations

University of Amsterdam

Bachelor of Arts - European Studies - Minor: Law / Spanish Language

University of Amsterdam
Barbara Klen