Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Shift Manager
Eskárna S. R. O.
09.2021 - 05.2023
Supervised employees and oversaw quality compliance with company standards for food and services.
Tracked receipts, employee hours, and inventory movements.
Exercised composure under pressure and in escalated customer service scenarios.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Excelled in every store position and regularly backed up front-line staff.
Coached crew members to optimize performance and motivate toward more efficient work.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.