Anthony Budner-Mahon

* Ensured adherence to compliance standards and guidelines in the use of development funds for partners across the APJ region.

* Worked internally on process updates and changes with multiple stakeholders to try and streamline process, improve customer experiences across the board.

* Investigated multiple cases in which inconsistencies and red flags where highlighted and escalated them accordingly to the internal compliance monitoring systems.

• Created and implemented a quality assurance process in order to effectively audit associates in their daily roles of internal ticket monitoring.
• Organized and participated in global forums across different regions in order to help standardize procedures in keeping with compliance's rules and regulations.
• Writing business documents such as standard operating procedures and process maps to document processes.

• Owning the end to end, background check process, ensuring all candidates have the necessary checks completed in order to continue the onboarding process.
• Working in juxtaposition with internal and external stakeholders to ensure clear transparency and communication on various processes.
• Worked closely with the QA department as a medium to increase and improve communications between Associates and QA as this had been identified as a current issue.