Strategic professional with expertise in business operations and transformation, with a focus on delivering innovative solutions. Has a strategic mindset with a hands-on approach to problem-solving. Demonstrates a strong ability to build relationships and manage stakeholders, ensuring collaboration and success. Adaptable and committed to continuous learning, with proven project management and leadership skills that drive results.
Representing Operations in D7 project. Being New Issues expert, functional analyst and the main point of contact for Operations, delivering operational requirements, and being in the role of Platform Operations Pod Lead and Product Owner ensuring operational needs are considered in the product
Led a team of over 20 employees to process income payments for CBF and CBL. Enhanced data quality and reduced processing times for payment transactions. Established an efficient archiving process and improved client communication practices.
Led a team focused on processing all income payments. Established streamlined processes for improved compensation handling and short selling. Developed solutions to transition to a paperless operation.
Processing income payments, helping to improve different processes. Quickly learned and applied new skills to daily tasks, improving efficiency and productivity. Demonstrated willingness to learn and help wherever needed, and a proactive approach.