Anna Vatamaniuc
Sales & People Communication / Language Studies Specialist
Prague
Summary
Date of birth: 07.09.2001
Nationality: Moldova
Knowledgeable and dedicated individual with extensive experience in people communication environment. Professionally educated translator and interpreter with deep understanding of various cultural backgrounds and communication ethics. Worked at multinational companies and communities; has excellent skills of problem solving, logistics, time and resource management, multitasking. Has a strong personality with leader features ready to work both individually and in a team, eager to discover something new and bring something new to others.
Skills:
Fast learning
Adaptability and Flexibility
Strong vocabulary skills
Sales experience
Client Services
Analytical Thinking
Organizational Skills
Open-minded & Resourceful
Persistent & Stress-resilient
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Customer Service Executive
Viatel - Dial 7 Car & Limousine Service New York
06.2021 - 01.2023
- Managed fleet people transportation dispatching for New York, USA area.
- Contacted both drivers and clients in order to achieve a perfect implementation of all requirements.
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Streamlined dispatch processes by implementing efficient scheduling and route planning strategies.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to deliveries and pickups.
- Managed high-pressure situations effectively by prioritizing tasks and making quick decisions under tight deadlines.
Translator and Interpreter
Actions Against Hunger, AAH
09.2022 - 05.2023
- Translated documents and had interpretation sessions between English, Russian, Ukranian and Romanian languages.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Demonstrated cultural sensitivity and adaptability during interpretation assignments, fostering positive relationships with clients from diverse backgrounds.
- Provided verbal summaries of non-English documents for immediate use.
Translator
Interling Translations Limited
07.2024 - Current
- Translated different types of documents, mostly medical reports.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Decrypted and translated handwritten documents.
- Reviewed finished works of other colleagues to spot and correct errors in punctuation, grammar, and translation.
- Assisted non-native and native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
Sales Manager (Car Transportation)
Hegelmann Transporte s.r.o
Prague
10.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Czech Language Course -
UJOP - Ústav Jazykové A Odborné Přípravy
Univerzita Karlova, Prague, Czech Republic 01.2024 - 05.2024
Bachelor of Arts - Translation And Interpretation: English And French
Moldova State University
Chisinau, Moldova 09.2020 - 06.2023
Languages
Russian
Native language
Romanian
Upper intermediate
B2
English
Advanced
C1
French
Intermediate
B1
Czech
Intermediate
B1
Ukrainian
Elementary
A2
Timeline
Sales Manager (Car Transportation)
Hegelmann Transporte s.r.o
10.2024 - Current
Translator
Interling Translations Limited
07.2024 - Current
Czech Language Course -
UJOP - Ústav Jazykové A Odborné Přípravy
01.2024 - 05.2024
Translator and Interpreter
Actions Against Hunger, AAH
09.2022 - 05.2023
Customer Service Executive
Viatel - Dial 7 Car & Limousine Service New York
06.2021 - 01.2023
Bachelor of Arts - Translation And Interpretation: English And French
Moldova State University
09.2020 - 06.2023