Alicia Holmes
Sydney
Summary
Recent Biochemistry graduate combining pharmaceutical science background with proven track record managing relationships with heads of state, diplomatic personnel, and business leaders, bridging scientific knowledge with high-level professional communication.
Overview
22
22
years of professional experience
Work History
English Teacher
The Villa Language School
09.2022 - Current
- Developed engaging lesson plans for English language learners, both in-person and online, to enhance participation and understanding.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Educated diverse audiences, from young learners to corporate professionals
VIP Cabin Crew
Freelance
08.2018 - 02.2020
- Operating as solo crew on an ad hoc basis on various private aircraft
- Providing VIP Service for a range of guests on charter flights
- Arranging gourmet catering and groceries for flights
VIP Lead Cabin Crew
Family Owned Aircraft
07.2014 - 08.2017
- Company Overview: Privately owned Aircraft for HNWI family and their business clients.
- Leading a team of 5 cabin crew
- Training junior crew members
- Coordinating catering, crew transport and hotels
VIP Cabin Crew
Qatar Amiri Flight
03.2010 - 06.2014
- Company Overview: Management of Qatar's Head of State, ruling family, and government officials, dedicated to private aircraft fleet
- Providing Luxury Service whilst adhering to Royal Security Protocols
Lead Private Flight Attendant and Trainer
Prestige Jet
11.2008 - 02.2010
- Company Overview: Abu Dhabi
- Leading a team of 4 cabin crew
- First Aid and Service Trainer for all aircraft managed by the company
- Abu Dhabi
Purser
Etihad Airways
12.2005 - 11.2008
- Company Overview: Abu Dhabi
- Leading a team of up to 17 cabin crew
- Designed and implemented a new service model in the airlines premium cabins
- Winner of Skytraxx "Best First-Class Service" Award 2009
- Abu Dhabi
Cabin Crew
Etihad Airways
02.2005 - 12.2005
- Company Overview: Abu Dhabi
- Member of the Airlines Emergency Response Team
- Team Leader in a Peer Counselling Team in the event of safety incidents on board
- Abu Dhabi
Client Relationship Manager
Internet Traffic Solutions
05.2003 - 02.2005
- Company Overview: Sydney
- Managed a Small Team providing Customer Service for a variety of web-based companies
- Sydney
Education
Bachelor of Science - Biochemistry And Biotechnology
University of Chemistry And Technology
Prague, Czechia11.2024
Skills
- Excellent Relationship Builder,
- Customer Relationship Management
- Training and coaching
- Collaboration and Teamwork under pressure
- Translating complex concepts into clear explanations for diverse audience knowledge levels
References
Available on Request
Additionalcontact
Christopher Morgan, 177 Great Portland Street, London, W5W 6PQ, +44 (0)20 7666 8555, christoper.morgan@gmail.com
Timeline
English Teacher
The Villa Language School
09.2022 - Current
VIP Cabin Crew
Freelance
08.2018 - 02.2020
VIP Lead Cabin Crew
Family Owned Aircraft
07.2014 - 08.2017
VIP Cabin Crew
Qatar Amiri Flight
03.2010 - 06.2014
Lead Private Flight Attendant and Trainer
Prestige Jet
11.2008 - 02.2010
Purser
Etihad Airways
12.2005 - 11.2008
Cabin Crew
Etihad Airways
02.2005 - 12.2005
Client Relationship Manager
Internet Traffic Solutions
05.2003 - 02.2005
Bachelor of Science - Biochemistry And Biotechnology
University of Chemistry And Technology
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