Alice Lindner Ntamahungiro
Prague,7
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
International Move Coordinator
SIRVA s.r.o
Prague
04.2016 - Current
- Coordinated logistics for domestic and international relocations.
- Managed communication between clients and service providers.
- Scheduled and supervised packing, loading, and unloading activities.
- Ensured compliance with industry regulations and safety standards.
- Collaborated with teams to resolve client inquiries promptly.
- Maintained accurate records of moves and client interactions.
- Reviewed invoices from carriers to confirm correct billing procedures were followed.
- Analyzed customer needs to determine best shipping methods for cost savings.
- Provided support during emergency situations to ensure prompt resolution.
- Resolved any problems related to order fulfillment or shipment delays.
- Notified upper management and department heads of items loaded and issues encountered.
Junior Program Manager
INTERNATIONAL STUDY PROGRAMS s.r.o
Prague
11.2014 - 01.2016
- Managed program schedules and logistics for international study participants.
- Facilitated creation of promotional materials for diverse study programs.
- Communicated with students regarding program details and application processes.
- Managed participant inquiries and provided timely support throughout the application process.
- Organized events and workshops to enhance student engagement and learning experiences.
- Coordinated with stakeholders to identify project requirements, goals, and objectives.
- Managed budgets and resources allocated for specific programs, ensuring cost-effectiveness.
- Monitored program activities to ensure alignment with established standards and procedures.
- Identified areas of improvement in existing program operations and developed solutions accordingly.
- Assisted in the preparation of presentations and reports for senior management on program performance.
- Conducted research and analysis to evaluate new opportunities or initiatives related to programs.
- Oversaw program compliance with requirements, schedule and budget.
- Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals and objectives.
Education
Bachelor - Economics And Management
Unicorn University
PragueSkills
- Cost analysis
- Invoice verification
- Customer relationship management
- Compliance management
- International shipping
- Database documentation
- Budget management
- Effective communication
- Attention to detail
- Conflict resolution
- Teamwork
- Problem-solving abilities
- Logistics management
- Operational efficiency
- Price quoting
- Multitasking capacity
Certification
- Certified Swahili teacher for foreigners
Languages
Swahili
First Language
Czech
Intermediate (B1)
B1
Timeline
International Move Coordinator
SIRVA s.r.o
04.2016 - Current
Junior Program Manager
INTERNATIONAL STUDY PROGRAMS s.r.o
11.2014 - 01.2016
Bachelor - Economics And Management
Unicorn University