Alex Hrivnáková
Project Coordinator
Kladno
Summary
Dynamic and results-driven professional with a proven track record in project coordination and operations management. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
7
7
years of professional experience
1
1
Certification
4
4
Languages
Work History
Global ATM IMACs Manager
Travelex UK
09.2021 - 07.2025
- ATM project management - arrangement of installations and removals, changes and updates to the estate, coordination of suppliers, review and optimization of processes and the global estate.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Provided detailed project status updates to stakeholders and executive management.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost-effectiveness.
Development / ATM OPS Support Engineering
Travelex UK
05.2019 - 08.2021
- Developed and evaluated solution options to build consensus and drive quality solutions.
- Promoted professional growth within the team by providing opportunities for skill upgrades and knowledge sharing sessions.
- Nurtured strong relationships with external partners and vendors to facilitate effective collaboration and alignment on project objectives.
- Streamlined office processes for improved workflow and increased productivity.
ATM HD Supervisor
Travelex UK
05.2018 - 04.2019
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
High School Diploma -
Gymnázium Mikuláša Kováča
Banská Bystrica, Slovakia 04.2001 -
Skills
- Project coordination
- Operations management
- Strategic planning
- Decision-making
- Relationship building
- Verbal and written communication
- Incident management
Certification
Prince2 Foundation
Timeline
Prince2 Foundation
09-2024
Global ATM IMACs Manager
Travelex UK
09.2021 - 07.2025
Development / ATM OPS Support Engineering
Travelex UK
05.2019 - 08.2021
ATM HD Supervisor
Travelex UK
05.2018 - 04.2019
High School Diploma -
Gymnázium Mikuláša Kováča
04.2001 -