Aleta Alekbarova

- Analysis and release of orders on credit hold due to credit limit exceeded or overdue;
- Processing blocked orders after the credit assessment;
- Customer financial statements analysis (Balance Sheet, P&L, Cash Flow Statement);
- Assessing new customer credit risks;
- Ongoing monitoring of customer credit risk;
- Annual credit review.

• First point of escalation and support for all internal processes in CX team France On-Trade;
• Mapping and implementing new processes to improve customer experience and team efficiency
• Testing new features on B2B e-shop;
• Monitoring KPI targets of the team (seven members);
• Internal reporting: Volumes, Sales revenue, etc. (Excel, PoweBI);
• Back-up for team lead.

• Managing a portfolio of key account customers for France:
  - Maintaining a ledger of On-Trade accounts;
  - Minimizing financial risks;
  - Working towards implementation and standardization of processes and procedures for credit collections.

• Responsible for the costing and transfer-pricing process for the EMEA region;
• Making sure the process is accurate and compliant within J&J’s guidelines;
• Cooperation with manufacturing plants and affiliates to achieve an accurate costing structure in SAP within the required deadlines;
• Focus on identifying and implementing process improvements.