Everything is doable. Any problem is just a scope, which can be divided into small tasks and planned. It is impossible to know everything. The main key to solving the problem of ignorance is open communication and the ability to ask questions. People are a competitive advantage. One of the main priorities is proper communication and the ability to find an approach to everyone. Creativity + Analytical thinking = success.
Managed simultaneously up to 7 outsourced projects with team sizes ranging from 5 to 10 members. Handled stakeholder engagement and management, maintained all necessary documentation, and supported ongoing communication and reporting. Managed resources and budgets, and prepared project plans and forecasts. Participated in the pre-sales process, contributed to the development of project launch strategies, engaged in the discovery process, and supported proof of concept. Maintained a project knowledge base and contributed to the development plan for team members. Stabilized projects following escalations, built trustful relationships with stakeholders, managed upsales, and successfully led projects from inception to completion.
Managed a delivery team of 8, overseeing budget, resources, and risk management while aligning with client expectations. Led the development of a mobile application and website, and managed the SEO department's operations. Employed Agile methodologies, established task management systems, maintained documentation, and gathered requirements from clients. Participated in product management calls, conducted competitor analysis, and analyzed user behavior based on metrics.
Development of a mobile application with blockchain integration, involving the establishment of processes from the ground up for a 12-person team and close collaboration with an outsourced team of developers and QA specialists. This included the creation of a knowledge center for the product, the development of custom templates tailored to the project's specific needs, the setup of a task manager, and the customization of the workflow. Additionally, participated in the creation of a career map for all delivery departments, while fulfilling all project manager responsibilities within the project management triangle.
Outsourced e-commerce project involving the creation of a back-office system from scratch for order monitoring and parcel tracking.
Internal team communication management and stakeholder engagement, ensuring a seamless flow of information and alignment on project goals. Monitoring task completion, managing stakeholder expectations, and maintaining all essential project documentation including task trackers management. Participating in requirement gathering calls, employing Agile methodologies to adapt to project needs and facilitate agile decision-making processes.