Aleksandra Cecylia Dostalova
Cvrcovice
Summary
Seasoned Senior Operations and Transformation Leader with 10+ years of experience in finance shared services and global operations. Proven track record in driving large-scale transitions, continuous improvement, and process optimization across multi-functional teams (up to 200 FTE). Recognized for pragmatic, results-driven leadership, deep ERP knowledge, and the ability to deliver transformation while ensuring strong governance, risk, and compliance. Passionate about operational excellence, digital enablement, and creating value through people and processes.
Overview
11
11
years of professional experience
Work History
Senior Operations Manager
Infosys
01.2024 - Current
- Leading multi-tower finance operations (P2P, O2C, R2R) for global clients within a shared-services framework.
- Shaping transition strategy, governance model, and automation roadmap for Finance Operations Center.
- Driving operational excellence and process stability through KPI and SLA frameworks.
- Partnering with IT and Digital teams on RPA and AI initiatives to enhance procure-to-pay cycle efficiency.
Head of Continuous Improvement (UK&I)
Currys
09.2022 - 12.2023
- Led CI initiatives across 200+ FTE in Brno, tightly linked to UK&I finance strategy and GBS targets.
- Owned end-to-end process optimization and automation roadmaps for P2P, O2C and cross-functional areas.
- Designed governance frameworks and delivered large-scale transformation projects improving efficiency and control.
- Established a continuous improvement academy and mentoring model to strengthen leadership and analytical skills.
Senior Finance Operations Manager
Currys
11.2020 - 08.2022
- Directed end-to-end finance operations covering P2P & O2C for UK&I markets.
- Accountable for governance and performance management of third-party outsourcing partner.
- Implemented process and policy standardization ensuring audit readiness and SOX control compliance.
- Partnered with Procurement and Treasury to improve working capital and payment accuracy.
- Raised invoice automation rate by 25% and reduced vendor aging balances through proactive governance and stakeholder engagement.
Accounts Receivable Manager (UK&I)
Dixons Carphone CoE
07.2016 - 10.2020
- Managed UK finance operations for Accounts Receivable and Credit Control (60 staff + 3 team leaders).
- Introduced performance dashboards and SLA monitoring enhancing service transparency and accuracy.
- Served as primary contact for UK Finance stakeholders on process optimization and data integrity projects.
SAP Finance Business Analyst
Dixons Retail SSC
11.2014 - 08.2015
- Supported migration from Lawson to SAP ERP — responsible for P2P and AR process design and testing.
Skills
- Global Finance Operations Leadership
- GBS Strategy & Shared Services Governance
- Process Standardization & Transformation
- Automation / RPA / AI Enablement
- SLA & KPI Performance Management
- ERP Systems (SAP FICO, SAP4Hana, Blackline)
- Stakeholder Engagement & People Development
- Continuous Improvement
LANGUAGES
Polish (Native)
English (Fluent)
Czech (Fluent)
Timeline
Senior Operations Manager
Infosys
01.2024 - Current
Head of Continuous Improvement (UK&I)
Currys
09.2022 - 12.2023
Senior Finance Operations Manager
Currys
11.2020 - 08.2022
Accounts Receivable Manager (UK&I)
Dixons Carphone CoE
07.2016 - 10.2020
SAP Finance Business Analyst
Dixons Retail SSC
11.2014 - 08.2015