Alžbeta Tomčíková
Prague,Czech Republic
Summary
I am an Account and IT Project Manager who thrives at the intersection of client success and technical innovation. I excel at translating complex client needs into actionable roadmaps for AI products and leading cross-functional teams from concept to launch. More than a manager, I am a process improver, dedicated to implementing best practices that boost efficiency and product value. When not working, you'll find me exploring new cultures, testing new foods, or searching for the perfect cup of coffee.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work history
Key Account and Project Manager
Geneea Analytics
Prague, Czech Republic
02.2022 - 09.2025
- Cultivated and strengthened strategic relationships with multiple media accounts simultaneously, achieving a 57% increase in upsells
- Secured partnership agreements with media market partners, forecasting a 187% increase in annual recurring revenue (ARR) within the first year
- Managed the end-to-end integration of NLP services and the delivery of custom development AI projects to meet specific client requirements
- Coordinated the development of software features to address customer feedback and market needs, including the successful launch of two co-innovated RAG-based products
- Spearheaded the transformation of the company's project management processes, implementing a new methodology that reduced the costs of recurring projects by 35%
- Shaped the company's product roadmap and strategic priorities by providing data-driven insights from key accounts and market analysis
Office and Operations Manager
Geneea Analytics
Prague, Czech Republic
09.2020 - 01.2022
- Developed and implemented company policies across finance, human resources, and office administration to ensure operational consistency and legal compliance
- Managed procurement and relationships with 17+ key suppliers, running competitive tenders that reduced operational costs by 15%
- Produced and maintained detailed financial reports and forecasts to support strategic planning and data-based decision-making
- Secured acceptance into the competitive accelerator programme STADIEM by leading the grant research and application process, placing the company among the top 40 selected from a pool of over 170 applicants
- Managed the recruitment process, from drafting job descriptions and conducting interviews to hiring and onboarding new team members, expanding the company from 12 to 16 employees
- Enhanced company culture by introducing new employee benefits and organizing teambuilding events
- Supported company co-founders and project managers by drafting business proposals, conducting market research, and analyzing customer service usage metrics
- Coordinated marketing initiatives and managed company representation at key data and media conferences
Administrative Assistant
ŠKODA X (ŠKODA AUTO Digilab)
Prague, Czech Republic
03.2020 - 08.2020
- Provided administrative support to 5 cross-functional teams
- Managed all front-desk operations, including vendor relations and the procurement of office supplies
- Assisted in coordinating the COVID Mobility Race, a major international hackathon involving 52 participating teams from 19 countries
- Implemented new inventory system for promotional materials, improving tracking accuracy and stock availability
- Administered the user fine and penalty system for the Uniqway carsharing project, handling case management and user communications
Office Manager and Event Coordinator
Jumpshot
Prague, Czech Republic
10.2019 - 02.2020
- Managed all daily office operations, including vendor management, health and safety compliance, and team support, while simultaneously planning and executing all company events, from team-building activities to a company party for 250 employees
Business Analyst
O2 Czech Republic
Prague, Czech Republic
07.2018 - 09.2019
- Analyzed call center performance data using MS Excel and Power BI to generate reports, evaluate agent commissions, and organize employee competitions aimed at increasing team productivity
Junior Project Analyst
Československá obchodní banka
Prague, Czech Republic
08.2017 - 08.2018
- Supported a bank-wide GDPR readiness project by mapping and documenting personal data flows, coordinating with management across departments, and leading employee training workshops
Education
Ing. - Econometrics and operations research
Prague University of Economics and Business - Faculty of Informatics and Statistics
09.2019 - 06.2022
Bc. - Mathematical methods in economics
Prague University of Economics and Business - Faculty of Informatics and Statistics
09.2016 - 06.2019
High school studies - Spanish language
Gymnazium Bilingvalne Zilina
09.2010 - 06.2015
Skills
Tech skills and tools:
- MS Office
- Google Workspace
- Slack
- AI Tools
- JIRA
- Confluence
- Bitbucket
- Git (Beginner)
- CLI (Beginner)
- Pipedrive
Core competencies:
- Agile project management
- Client communication and negotiation (EN/SK)
- Stakeholder management
- Risk and budget management
- Analytical and business-oriented thinking
Languages:
- English (Advanced)
- Spanish (Advanced)
- Slovak (Native)
Community Service
Project Coordinator and Camp Counselor, 06/2013 -09/2018
Domec, o.z., Žilina, Slovakia
- Developed project proposals that successfully secured financial grants to fund key community programs and community base reconstruction
- Organized and successfully executed 23+ community events focused on sports and culture for up to 300 attendees
- Led and mentored a team of 16 volunteers to coordinate event logistics, fundraising activities, and community outreach
- Facilitated educational and recreational programs for groups of up to 45 children, creating a positive and safe learning environment
Timeline
Key Account and Project Manager
Geneea Analytics
02.2022 - 09.2025
Office and Operations Manager
Geneea Analytics
09.2020 - 01.2022
Administrative Assistant
ŠKODA X (ŠKODA AUTO Digilab)
03.2020 - 08.2020
Office Manager and Event Coordinator
Jumpshot
10.2019 - 02.2020
Ing. - Econometrics and operations research
Prague University of Economics and Business - Faculty of Informatics and Statistics
09.2019 - 06.2022
Business Analyst
O2 Czech Republic
07.2018 - 09.2019
Junior Project Analyst
Československá obchodní banka
08.2017 - 08.2018
Bc. - Mathematical methods in economics
Prague University of Economics and Business - Faculty of Informatics and Statistics
09.2016 - 06.2019
High school studies - Spanish language
Gymnazium Bilingvalne Zilina
09.2010 - 06.2015
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