Aksholpan Nogayeva

• Cisco project:

Post booking department:

• the job was to track the cargo after the client’s order. From manufactory to delivery.
• Solving problems of various kinds regarding the complete delivery process.

Deal support department

the job was to track the cargo after the client’s order. From manufactory to delivery. Solving problems of various kinds regarding the complete delivery process.

• Deal support department: the main work is to prepare a document for signature together with the requester and the legal department, as well as work with preparing the order process consisting of numerous stages after concluding the contract between Cisco and the Partner.
• Hasbro project:

Procure to Pay department:

· Managing accounts payable using accounting software SAP ERP.

• Handling accounts payable for separate entities and vendors
• Analyzing workflow processes
• Establishing and maintaining relationships with new and existing vendors
• Ensuring bills and payroll are paid in a timely and accurate manner while adhering to departmental procedures
• Processing due invoices for payments
• Financial reconciliation
• Evaluated emerging technologies to identify opportunities, trends and best practices to strengthen business platform and development practices.
• Developed remediation plans for team to provide compliance attestation and reported common control procedures and effectiveness.
• Spearheaded organizational development efforts, incorporating macro-level business process enhancements.
• Developed systematic methodology for communicating results to team and facilitating feedback and response.
• Collaborated closely with research and development teams to bring innovative ideas from conceptualization through implementation stages.
• Optimized production quality by identifying bottlenecks and developing targeted solutions.
• Developed comprehensive reports to track progress, identify trends, and provide actionable insights for senior management.
• Provided strategic and operational recommendations for improvement across departments.
• Standardized processes for increased consistency, reliability, and ease of replication across departments.
• Trained junior team members in technical skills and industry best practices, fostering a culture of learning and growth.
• Maintained a positive work environment by fostering open communication, providing constructive feedback, and recognizing team achievements.
• Supervised meetings to maintain interdisciplinary communication of process weaknesses and performance.
• Generated monthly metric reports, interpreted results and developed processes and solutions.
• Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
• Implemented robust quality control measures to minimize errors, reduce rework, and maintain customer satisfaction levels.
• Managed high-performing teams to deliver projects on time, within budget, and exceeding expectations.
• Conducted detailed data analyses for informed decision-making and proactive problemsolving.
• Coordinated multi-team process initialization, reducing associated redundancies and dependencies.
• Spearheaded cross-functional collaboration for improved communication and seamless project execution.
• Facilitated change management initiatives to drive business transformation efforts successfully throughout the organization.
• Oversaw change management duties during new business process onboarding, reducing productivity interruptions.
• Determined change management needs and defined behaviors for effective program management.
• Engineered process modernization efforts to evaluate and replace legacy protocols with more efficient methods.
• Coordinated with regulatory bodies to ensure compliance with industry standards and legal requirements at all times.
• Reduced operational costs with thorough analysis of resource allocation and elimination of redundancies.

• Provided opportunities for more students to access the study abroad experience by:
• Marketing programs to provide more students with opportunities to study and live abroad
• Working with partners to create/develop programs in regions
• Leading and supporting the study abroad program operations team, including hosts, local coordinators, volunteers, schools, and other partners by: Supporting and developing the study abroad team and management

• Working with others to promptly resolve problems and issues

• Managing annual study abroad program budgets in accordance with policies and procedures

Coordinating program operations by:

• Matching students with schools and hosts that meet their needs and support their learning

• Working with local coordinators to match students with appropriate hosts and schools

• Coordinating student arrival, orientation, pre-departure preparation, and departure

• Responding promptly to program inquiries and issues

• Updating program materials and information

• Maintaining accurate records programmers, data management and reporting on activities

Promote study abroad programmers to partners:

• Celebrate student and host experiences and promote programmers online

• Implementing special projects and other responsibilities within the scope and role of this position

• Developed, plans, and implements goals, objectives, strategies, policies, and procedures for the education abroad program; manages the daily operations of the education abroad program.
• Analyzed develops and implements faculty-led education abroad programs to ensure effectiveness and compliance requirements related to identified priorities, credit requirements, financial parameters and risk and crisis management and communication; analyzes data and assesses needs and opportunities.
• Supervised academic professionals, technical/support staff, and student workers. Hires, evaluates, trains, disciplines and recommends the dismissal of staff as necessary.
• Developed recommends, and administers policies, procedures, and processes in support of departmental operations; implemented and monitored compliance with approved policies, procedures, and process; advises students, faculty, and staff on a variety of issues related to education abroad; collaborates with managers, deans, and other stakeholders across the district to address policy issues related to faculty-led programs.
• Developed implements, and monitored education abroad budget, ensuring compliance with applicable fiscal restraints; implements and allocates resources; approves expenditures.
• Managed grant programs including: applying for grants, monitoring compliance with grant conditions and terms, maintaining intake and accountability procedures, evaluating grants for program applicability, maintaining grant records, and/or performing other related activities.
• Established and maintains professional networks with related local, state, national, and international organisations and agencies; participates on committees and serves as liaison with other departments to provide information on available resources, programs, and/or services; attends professional conferences and training sessions.
• Managed relationships and negotiates agreements with partner institutions and external education abroad vendors; develops and administers a variety of administrative documents which may include: requests for proposals, requests for quotes, service provider contracts, procedural guidelines, proposal applications, grants, and/or other related documents.
• Performed other related duties as assigned.

• Assisted in developing and executing international sales strategies to meet company growth targets
• Research and identify new market opportunities and customer segments in assigned territories
• Supported senior sales managers in establishing relationships with potential clients and partners
• Prepared and delivered presentations to prospective clients, showcasing our products and services
• Participated in sales meetings and training sessions to enhance product knowledge and sales skills
• Maintained accurate records of sales activities and customer interactions in CRM systems
• Collaborated with cross-functional teams to ensure customer satisfaction and successful project delivery

• Managed all aspects of enquiries and sales from assigned and team markets.
• Grow the customer prospect pool and generate profitable sales leads from direct corporate and individual clients and progress to fruition.
• Provided Marketing with insight, data and results on assigned markets.
• Managed communication with Agents, clients and Alumni in assigned markets in close cooperation with Marketing team.
• Provided colleagues with all necessary information to ensure processing of bookings within service level agreement expectations.
• Supported colleagues by processing bookings and responding to live chat, phone and WhatsApp enquiries as required.
• Produced records of sales visits, meetings, training sessions and activity with clients
• Attended weekly catch-ups and monthly market updates with Director, in person or virtually.
• Other activities as required

• Kept managers' diaries, including making their appointments and travel arrangements
• Took messages, answer queries and screen telephone calls and visitors
• Arranged meetings, conference calls and conferences
• Researched, prepared and formatted emails, letters, reports and other documents
• Prepared monthly reports, budgets, financial data and presentations
• Managed projects or junior staff.

• Scheduled and coordinate meetings, appointments, and travel arrangements for managers and supervisors
• Maintained and update office files, records, and databases
• Prepared and distributed correspondence, reports, and other documents
• Handled incoming and outgoing communications, including phone calls, emails, and mail
• Managed office supplies inventory and place orders when necessary
  Assist in the preparation of regularly scheduled reports
• Provided general support to visitors and employees
• Developed and implemented office procedures to improve efficiency
• Organised and facilitate company events and meetings
• Coordinated with other departments to ensure seamless operations
• Handled confidential and sensitive information with discretion
• Monitored office expenditures and assist in budget preparation
• Conducted research and compile data for various projects

• Translated a variety of documents from one language to another, while maintaining the content, context, and tone of the original text.
• Proofread and edited translated materials to ensure accuracy, completeness, and fluency.
• Conducted research on industry-specific terminology and translate technical documents as needed.
• Communicated with clients to clarify project requirements and ensure satisfaction.
• Maintained confidentiality and protect the integrity of sensitive information.

• Translated documents from Kazakh/Russian to English and vice versa.