Aizhan Tleubayeva

+ Embargo Facilitator since January 2024

+ CIS "Facilitation Skills"

• Introduced and successfully developed new and original concept of entertainment to the Czech market
• Heavily involved in all areas of a new business from staff training to account management
• Developed and learned new professional and personal skills
• Mainly: leadership, coordination and dynamic problem solving.

• Monitoring, inspecting, and proposing measures to improve company's final products.

• Significantly improved bar sales by providing more personal approach to customer service
• Expanded drink menu by developing new cocktail recipes
• Took extra precaution in regards with food and drink regulations.

• Delivering superior food and beverage service and maximizing customer satisfaction
• Staff coordination and organization and ensuring employees gratification
• Responding efficiently and accurately to customer complaints.