AHMED HABIBA
Front Shift Leader
Prague
Summary
I am a highly motivated individual with several years of experience in customer service sector, primarily as a Front shift leader in restaurant, Receptionist and Waiter. My skills allow me to effectively lead a team, coordinate operations and ensure guest satisfaction. I truly enjoy contributing to creating a pleasant atmosphere for guests while focusing on the smooth running of daily operations.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Shift Leader Manager
My Paprika S.r.o.
06.2022 - 04.2025
- Tracked receipts, employee hours, and inventory movements.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Managed staff hiring, training and supervision.
Receptionist
La Rosa Waves Hotel
09.2020 - 02.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Coordinated with other hotel departments to fulfill client needs and requests
- Used hotel management software for check-ins and check-outs
Receptionist
Grand Seas Hostmark
02.2019 - 08.2020
Waiter
Intercontinental
07.2014 - 12.2014
Food and Beverage Service
Shores Amphoras
08.2012 - 10.2013
Education
Bachelor's Degree - Tourism and Hotel
King Mariott Academy (KMA)
Alexandria 09.2013 - 05.2017
Skills
Microsoft Office
Mac OS
Comsys Reservation Program
Employee training
Operations management
Cash handling
Supply ordering
Shift leadership
Personal Information
- Date of Birth: 03/01/94
- Nationality: Egyptian
Additionaleducationcourses
- American Hotel & Lodging Education Institute, Course of Food Safety (HACCP)
- American Hotel & Lodging Education Institute, Food & Beverage Skills Development
Certification
HACCP
Timeline
Shift Leader Manager
My Paprika S.r.o.
06.2022 - 04.2025
Receptionist
La Rosa Waves Hotel
09.2020 - 02.2021
Receptionist
Grand Seas Hostmark
02.2019 - 08.2020
Waiter
Intercontinental
07.2014 - 12.2014
Bachelor's Degree - Tourism and Hotel
King Mariott Academy (KMA)
09.2013 - 05.2017
Food and Beverage Service
Shores Amphoras
08.2012 - 10.2013
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