Adriana Milasan
Business Administration and PMO
Prague,9
Summary
Versatile Business Administration and PMO professional, currently on the break and looking for remote assignment. The background includes successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and team player with solid planning and decision-making skills with passion to continuously improve oneself.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
PMO Project Coordinator
Deutsche Boerse Services S.r.o.
02.2023 - 11.2023
- Monitored project tasks and performance, in order to create reporting from project manager (project consisting of approx. 60 project team members)
- Creation of required documentation (i.e. project charter, proposal for presentation for stakeholders etc.)
- General organizational and administrative support of project
Assistant of Head of Section (RISK IT) and PMO
Deutsche Börse Services s.r.o.
11.2019 - 01.2023
- Support Head of Department (120 internal and 40 External direct reports) with daily tasks, in form of organization of calendar, inbox, travel and reimbursement tasks, as well as Business Continuity
- Ad hoc tasks like process investigation, support during department reorganization, performed documentation pre-review, blog posts, organization of town-halls and other workshops etc
- PMO tasks: established final month end processing of booked hours, which increased booking accuracy, tasks assignment, maintenance and creation of mailing groups etc.
Service Implementation and Organization Readies
Deutsche Börse Services s.r.o.
09.2017 - 10.2019
- Coordinate software changes and coordinated 4 software releases per year and performed organizational readiness.
- Scheduling interviews for opened positions, organizing meetings and workshops, different ad hoc tasks to support function of IT department.
Coordinator and office manager
Subway Central and Eastern Europe head office
03.2016 - 08.2017
- Main contact for franchisees, providing full support during construction phase as well as after store opening
- Maintaining store and franchisee information in database and ensuring compliance based on weekly reports and franchise contract
- Office management duties (12 employees in the office), Customer care, Business Continuity
Invoicing Dedicated Support Professional
ExxonMobil Business Support Center Czechia
05.2015 - 02.2016
- Invoice creation, as well as invoicing related to marketing/sales programs and invoice corrections (cancel/re-bill, credit, debit notes creation etc), daily processing approximately 20 various invoicing tasks
- Quality reporting to ensure invoices are successfully generated via automated E-invoicing solution.
Customer master and pricing professional
ExxonMobil Business Support Center Czechia
10.2012 - 04.2015
- Customer account and pricing set up and maintenance, closely working with Sales and front office, achieving of creation of 150 accounts with help of automation script within few hours
- Member of business continuity extended team
- Additional experience: SAP testing, SAP EUP mass uploads, health check of other departments.
Business Continuity and Disaster recovery junior specialist
IBM Global Services
04.2010 - 01.2012
- Business Impact Analyses and BC plans based on it to ensure impact mitigation of any unforeseen and planned events
- Support execution of BC plan tests on yearly bases
- Presenting BC solutions and ensuring BC awareness or critical teams
Asset Management
IBM Global Services
09.2006 - 03.2010
- Data management in database (SW license and HW asset management)
- Work with data across CEMEA but also Latin America, India etc.
Education
High School Diploma -
Zdruzena A Hotelova Akademia
Liptovsky Mikulas, Slovakia 01.1997 - 01.2002
Skills
Project Documentation
Requirements Gathering
Meeting Facilitation
Compliance Enforcement
Project Management
Vendor Management
Customer Service
Budget Coordination
Spreadsheet Tracking
Cultural Sensitivity
Resource Management
Deadline Adherence
Flexible and Adaptable
Powerpoint Presentations
Data Collection
Role Relevant Skills
- SW delivery process
- SW change Coordination
- Org. Readiness process
- Project Management Office
- High level overview of financial PMO
- BCDR
- Business Administration
- Standard business suite SW, Alfresco, Clarity, SAP, CRM and Skype Broadcast
- Slovak native, Czech and English fluent
- Field relevant English knowledge
- Solid communication skills
- Team Player
Timeline
PMO Project Coordinator
Deutsche Boerse Services S.r.o.
02.2023 - 11.2023
Assistant of Head of Section (RISK IT) and PMO
Deutsche Börse Services s.r.o.
11.2019 - 01.2023
Service Implementation and Organization Readies
Deutsche Börse Services s.r.o.
09.2017 - 10.2019
Coordinator and office manager
Subway Central and Eastern Europe head office
03.2016 - 08.2017
Invoicing Dedicated Support Professional
ExxonMobil Business Support Center Czechia
05.2015 - 02.2016
Customer master and pricing professional
ExxonMobil Business Support Center Czechia
10.2012 - 04.2015
Business Continuity and Disaster recovery junior specialist
IBM Global Services
04.2010 - 01.2012
Asset Management
IBM Global Services
09.2006 - 03.2010
High School Diploma -
Zdruzena A Hotelova Akademia
01.1997 - 01.2002