Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adéla Roláková

Adéla Roláková

Summary

Dynamic and meticulous professional with a proven track record at Sfera Hospitality s.r.o., excelling in customer service and organization. Recognized for enhancing guest experiences and streamlining operations. Reliable and calm under pressure, I thrive in fast-paced environments while continuously learning and adapting to new challenges.


Overview

8
8
years of professional experience

Work History

Receptionist

Sfera Hospitality S.r.o.
04.2024 - Current
  • Managed front desk operations, ensuring seamless guest check-in and check-out processes.
  • Coordinated reservations and scheduled appointments using property management software.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Handled cash transactions and maintained sales and payments records accurately.

Barista/Bartender

Sfera Food S.r.o.
05.2023 - 04.2024
  • Managed daily inventory of coffee beans, syrups, and supplies to optimize stock levels.
  • Implemented efficient workflow processes, reducing order fulfillment time during peak hours.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Shop Attendant in the Children's Park

Sněžník A.s.
05.2017 - 10.2018
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Operated point-of-sale system efficiently, processing transactions and managing cash register effectively.
  • Collaborated with team members to optimize store layout, improving customer flow and accessibility of products.

Education

High School Diploma -

Střední Odborná Škola, Zemědělská 3, Šumperk
Šumperk
05-2022

Skills

  • Organization skills
  • Time management
  • Calm demeanor
  • Positive and professional
  • Meticulous and organized
  • Reliable and punctual
  • Like to learn new things
  • Team work

Languages

English
Upper intermediate (B2)
Czech
Bilingual or Proficient (C2)

Timeline

Receptionist

Sfera Hospitality S.r.o.
04.2024 - Current

Barista/Bartender

Sfera Food S.r.o.
05.2023 - 04.2024

Shop Attendant in the Children's Park

Sněžník A.s.
05.2017 - 10.2018

High School Diploma -

Střední Odborná Škola, Zemědělská 3, Šumperk

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Adéla Roláková