Adéla Průchová

International exchange organization offering financial market infrastructure and high-quality, low-latency data and analytics.

• Served as the primary point of contact for technical and functional queries for trading and clearing participants of Deutsche Boerse's venues, primarily Xetra and Eurex exchanges.
• Created tickets in SAP CRM for Level 1 support teams.
• Supported internal teams in administrative tasks and internal projects.
• Provided telephony assistance in the event of incoming overflow calls.

Language school providing language courses for the public and corporate language training.

• Taught German and English language courses.
• Conducted one-on-one tutoring sessions for students, designed customized lesson plans for individual students, resulting in increased language competency.

NGO educating in the field of health and prevention.

• Prepared and organized educational activities in schools, companies, and at public events.
• Coordinated a team of medical students for educational activities.
• Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
• Worked with the Salesforce CRM system.

NGO educating in the field of health and prevention.

• Supported staff members in their daily tasks, analyzed problems and worked with teams to develop solutions.
• Worked with the Salesforce CRM system.