David Abdulai
Brno
Summary
I am an adaptable and driven young man, possessing strong work ethics and a motivation to excel in both team-based and individually motivated settings. i am always willing to take on added responsibilities to ensure the achievement of team goals. I have a proven ability to successfully manage multiple priorities with ease, demonstrating organization and dependability.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist (hybrid)
Lark Hotels - Parker Beach Lodge
05.2024 - 10.2024
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Managed high-volume phone calls and emails, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Provided basic technical support for front office equipment, minimizing downtime.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Developed FAQ document for common visitor inquiries, streamlining information provision.
SALES AND ACCOUNTS MANAGER (hybrid)
MNTC LIMITED
10.2022 - 03.2023
- Record daily cashflows in Excel
- Disburse money to customers
- Good relationship with customers
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Sale of firm products
- Processing of monthly payroll
- Close accounts to determine cash balance at the end of each day
- Engaged in the monthly financial report
- Responded to customer requests for products, services, and company information.
JUNIOR ACCOUNTANT - NATIONAL SERVICE
PENTECOST HOSPITAL
11.2021 - 09.2022
- Reconciled account information and reported figures in the general ledger by comparing them to bank account statements each month
- Maintained accurate and complete documentation to facilitate accounting and filing functions
- Processing of monthly payroll
- Communicated with suppliers to reconcile invoice payments
- Updated financial records in journals and ledgers
- Collaborated with senior accountants to perform month-end closing procedures, ensuring timely financial reporting.
- Identified and resolved discrepancies and errors in customer accounts.
Education
MASTERS - ECONOMICS AND MANAGEMENT
MENDEL UNIVERSITY
Bachelor of Science - ADMINISTRATION, ACCOUNTING
UNIVERSITY OF GHANA
GHANA 11.2021
Skills
- Invoicing and collections
- Client Relationship Building
- Customer service
- Good knowledge of Microsoft Applications
- Strong time management
- Teamworker
- Office administration
- Problem solving and Analytical
- Excellent Verbal and written communication
- Critical thinking
- Professional telephone demeanor
- Live chat support
- Email management
- Fast learner
Languages
English
Native language
English
Bilingual or Proficient (C2)
Czech
Elementary (A2)
German
Beginner (A1)
Timeline
Front Desk Receptionist (hybrid)
Lark Hotels - Parker Beach Lodge
05.2024 - 10.2024
SALES AND ACCOUNTS MANAGER (hybrid)
MNTC LIMITED
10.2022 - 03.2023
JUNIOR ACCOUNTANT - NATIONAL SERVICE
PENTECOST HOSPITAL
11.2021 - 09.2022
MASTERS - ECONOMICS AND MANAGEMENT
MENDEL UNIVERSITY
Bachelor of Science - ADMINISTRATION, ACCOUNTING
UNIVERSITY OF GHANA
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