Daria Silina
A Theatrical Producer
Vancouver
Summary
High-performing Event Manager with extensive portfolio of international and domestic project accomplishments spanning for 15 years. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversified network of service providers, ensuring optimal quality and results for successful client events.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Host
Viking Services Ltd.
Prague
06.2022 - Current
- Responsible for ensuring orderliness, cleanliness and useful information material about the city at the Viking hospitality desk
- Maintain a good relationship with the Viking contact person of the hotel
- Suggest restaurants for lunch/dinner and make reservations if needed.
- Receive and handle guest complaints
- Exchange information with other departments at Viking / Viking Vessels / Viking vendors in the destination
- For Pre-tour guests explain what is included on the vessel while in the city so guests will not do the same things (if guests have a day in the same city as the extension)
- Keep logbook updated about guests, problems, requests etc. for your colleagues so they are informed
Flight Operations Assistant
Viking Services Ltd
on-line
01.2022 - 06.2022
- Supported operations by managing professional communications, tracking data and managing records.
- Processed local and cross-country flight clearances and checked accuracy of flight plans.
- Compiled data and prepared aviation operations and aviation safety reports.
- Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
- Conducted departure and arrival briefings.
- Addressed medical emergencies and flight operation obstacles as both first responder and emergency management leader.
Senior Branch Manager
FiMEx Group Express s.r.o.
Prague
04.2020 - 01.2022
- Boosted sales and customer loyalty through incentive programs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Created new revenue streams and recruited talented staff for branch offices.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Identified partnership opportunities and established favorable business connections.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
Project Development Manager
Merkus s.r.o.
Prague
08.2019 - 04.2020
- Optimized business and management practices to improve all facets of project development and execution.
- Led key projects while managing timelines and meeting deadlines within budgetary limits.
- Developed and presented project and funding proposals.
- Defined project scopes, cost estimates and schedules.
- Generated new business through proactive strategies such as network and cold calling.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
CEO
Centr of cultural events
Moscow
01.2012 - 07.2019
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Increased company revenue through aggressive new market strategies.
- Directed market expansions to propel business forward, meet changing customer needs.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
Education
Master of Arts - Performance Art Producer
Russian Institute of Theatre Arts
Moscow 09.1999 - 06.2004
Skills
Service-oriented self-starter
Timeline
Host
Viking Services Ltd.
06.2022 - Current
Flight Operations Assistant
Viking Services Ltd
01.2022 - 06.2022
Senior Branch Manager
FiMEx Group Express s.r.o.
04.2020 - 01.2022
Project Development Manager
Merkus s.r.o.
08.2019 - 04.2020
CEO
Centr of cultural events
01.2012 - 07.2019
Master of Arts - Performance Art Producer
Russian Institute of Theatre Arts
09.1999 - 06.2004
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